Latest Avaya 72301X Exam dumps 2026

Question No: 1

MultipleChoice

Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?

Options

AA dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP
device (without an Avaya Aura Communication Manager profile).

BA dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura Communication Manager (CM).

CA dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura Communication Manager (CM).

DA dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura Communication Manager (CM).

Question No: 2

MultipleChoice

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

Options

AIdentify a patch to fix the problem.

BUpdate the Knowledge Management database.

CImplement a solution.

DDetermine the cause.

Question No: 3

MultipleChoice

A company is deploying an Avaya Session Border Controller for Enterprise (SBCE) for their Remote Workers only. The Remote Workers use 9640 hard phones which need to have 46xxsettings.txt downloaded to them.

What is the minimum number of IP-addresses they need to assign to their private and public Network Interface

Cards (NICs)?

Options

A1 IP-address to their private NIC, and 1 IP-address to their public NIC.

B2 IP-addresses to their private NIC, and 1 IP-address to their public NIC.

C1 IP-address to their private NIC, and 2 IP-addresses to their public NIC.

D2 IP-addresses to their private NIC, and 2 IP-addresses to their public NIC.

Question No: 4

MultipleChoice

Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)

Options

ASplit horizon DNS with FQDN is recommended to allow smartphones to seamlessly register with Avaya
Session Border Controller for Enterprise, when out of range of Wi-Fi over the Mobile network, and register
direct with Avaya Aura Session Manager when connected to a corporate Wi-Fi.

BYou must use HTTPS as opposed to HTTP when web browsing to the Element Management System
(EMS).

CWhen ignoring traffic considerations, it is possible to co-reside WebRTC, Remote Worker, and SIP
Trunking applications on the same Avaya Session Border Controller for Enterprise (SBCE).

DRemote Worker and SIP Trunking can use the same IP addresses for both services.

EYou can SSH to Avaya Session Border Controller for Enterprise using PuTTY with standard port 22.

Question No: 5

MultipleChoice

Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the

media path from the incoming caller is true?

Options

AIt is not anchored on the Avaya Aura Media Server.

BIt is anchored on the Avaya Aura Media Server if using SIP agent.

CIt is anchored on the Avaya Aura Media Server until the agent answers the call.

DIt is anchored on the Avaya Aura Media Server for the duration of the call.

Question No: 6

MultipleChoice

Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

Options

ACSTA

BTSAPI

CSIP

DWCF

Question No: 7

MultipleChoice

Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura

Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)? (Choose two.)

Options

AObserve the AES Alarm Report.

BRun an ASAI test on AES.

CObserve the CM dashboard.

DObserve the AES dashboard.

ERun the status aesvcs cti-link command on CM.

Free Avaya 72301X Exam Dumps July 2026