Free Avaya 3314 Exam Dumps and 3314 Exam Questions

Question No: 1

MultipleChoice

In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcca.properties file of the previous release?

Options

ADestination Configuration page

Bicrcore.properties file

CICR Core Configuration page

DICR Application Configuration page

Question No: 2

MultipleChoice

Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)

Campaign priority determines the media channels used by a campaign.

Options

AAvailable priorities are Critical, Major, Minor.

BAvailable priorities are 1-10.

CThe priority of the campaign determines when the campaign will start.

DThe priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.

Question No: 3

MultipleChoice

When the Avaya Aura Experience Portal (AAEP) software receives 3 call, what starts the associated speech application that controls the call flow?

Options

AASR

BITS

CMPP

DEPMs

Question No: 4

MultipleChoice

If the "Generate UCID' field on the Application Launch Settings Advanced Parameters is set to "yes", which three statements are true? (Choose three.)

Options

AFor blind and supervised transfers (using CCXML tag), the MPP uses the same UCIO as the call being transferred.

BThe MPP adds a two-digit application identifier to the UCID received from the CM-

CThe UCID generated by the MPP overrides the CM UCID.

DIf the CM does not pass a UCID to Experience Portal, the MPP server generates a UCID.

EFor Bridge and Outcalls, MPP will generate a new UCID.

Question No: 5

MultipleChoice

When setting up a single server Avaya Aura Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions.

Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system?

Options

AAdd the MPP and enter the IP address associated with the network interface on the MPP from the MPP Servers page, which is used to connect to the speech server in the Network Address (MRCP) field.

BAdd the MPP and then enter the speech server IP address in the Network Address (AppSvr) field from the MPP Servers page.

CEnter the IP address of the speech server in the Network Address (MRCP) field from the EPM Servers page.

DUse the default entry in the Network Address (AppSvr) field from the EPM Servers page.

Question No: 6

MultipleChoice

Which two types of connections does the Experience Portal Short Message Service channel support?

Options

AHTML

B1MAP4

CPOP3

DSMPP

EHTTP

Question No: 7

MultipleChoice

Which three roles are "templated" roles in Avaya Aura Experience Portal (AAEP)? (Choose three.)

Options

AAuditor

BSecurity Manager

CSupervisor

DUser Manager

EPrivacy Manager

Question No: 8

MultipleChoice

In the ''Generate UCID'' field on the Application Launch Settings Advanced Parameters is set to ''yes'', which three statements are true? (Choose three.)

Options

AFor blind and supervised transfers (using CCXML tag), the MPP uses the same UCID as the call being transferred.

BThe MPP adds a two-digit application identifier to the UCID received from the CM.

CFor Bridge and Outcalls, MPP will generate a new UCID.

DThe UCID generated by the MPP overrides the CM UCID.

EIf the CM does not pass a UCID to Experience Portal, the MPP server generates a UCID.

Free Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Dumps