Hmm, the Kanban backlog could also work since it allows you to associate tasks with Epics. But the drag-and-drop feature for transitioning to 'In Progress' is more prominent on the Kanban board.
The Kanban board seems like the perfect fit for Gen's needs. The ability to quickly assign and transition support requests to 'In Progress' and associate them with Epics is a key feature of the Kanban board.
Desirae
8 hours agoCaprice
2 days agoChristiane
4 days agoMarget
7 days agoEdda
8 days agoKimbery
13 days ago