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ASTQB Exam - Topic 2 Question 110 Discussion

You have information from production that the previous version of your product has had a high rate of abandonment after the initial download. In fact, it appears people download the application and never use it. Poor performance is thought to be the main problem that is causing people to give up the application.Which of the following aspects of the application should be specifically targeted for testing to help determine if this is really the problem?
D) Application launch time
A) User interface delays
B) Irregular performance
C) Resource usage

ASTQB Exam - Topic 2 Question 110 Discussion

Actual exam question for ASTQB's ASTQB exam
Question #: 110
Topic #: 2
[All ASTQB Questions]

You have information from production that the previous version of your product has had a high rate of abandonment after the initial download. In fact, it appears people download the application and never use it. Poor performance is thought to be the main problem that is causing people to give up the application.

Which of the following aspects of the application should be specifically targeted for testing to help determine if this is really the problem?

Show Suggested Answer Hide Answer
Suggested Answer: D

D is correct since it appears that people download it and never use it, perhaps because it takes so long to complete the download and the initial launch. This may not be the real problem, but it is certainly the first area to look at during testing. A and B are incorrect because the users are not actually using the software and wouldn't see these issues. C might be a problem leading to D being a symptom.


by Mitsue at Jul 19, 2026, 10:28 AM

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Brittni
7 days ago
C) Resource usage is important too. If it drains battery, people won't stick around.
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Stephane
12 days ago
I agree, but B) Irregular performance could be a bigger issue. Consistency matters.
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Donte
17 days ago
I think A) User interface delays is crucial. If it's slow, users will leave.
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Hyun
22 days ago
I disagree, D) Application launch time should be prioritized first.
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Leonor
28 days ago
C) Resource usage is important too, can’t have it draining battery.
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Marci
1 month ago
Wait, are people really just downloading and not using? That's surprising!
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Precious
1 month ago
I think B) Irregular performance is the main issue.
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Veronika
1 month ago
Definitely A) User interface delays, that's a big turn-off.
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Alishia
2 months ago
Resource usage seems important too, but I feel like it might not be the main issue. I’d focus more on performance-related aspects first.
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Dong
2 months ago
I practiced a similar question where application launch time was highlighted as crucial. It makes sense that if it takes too long, users might just abandon it.
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Oliva
2 months ago
I'm not entirely sure, but I think irregular performance might also be a big factor. It could lead to a poor user experience overall.
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Margo
2 months ago
I remember we discussed how user interface delays can really frustrate users, so I think that's a key area to test.
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