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ASQ Exam CSSGB Topic 9 Question 71 Discussion

Actual exam question for ASQ's CSSGB exam
Question #: 71
Topic #: 9
[All CSSGB Questions]

A process can be defined as a repetitive and systematic series of steps or activities where inputs are modified or assembled to achieve a _______________ result.

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Suggested Answer: C

Contribute your Thoughts:

Blythe
4 days ago
A) Revenue total? Really? I think the examiner is testing our understanding of processes, not accounting metrics.
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Celestine
14 days ago
C) Customer desired - This makes the most sense to me. A process should be designed to deliver the desired outcome for the customer.
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Vernice
16 days ago
I think the answer is C) Customer desired.
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