ASQ Exam CSSGB Topic 6 Question 43 Discussion

Actual exam question for ASQ's CSSGB exam

Question #: 43
Topic #: 6

[All CSSGB Questions]

Voice of the Customer is a Lean Six Sigma technique to determine __________________ attributes of a product or service.

AAt least 6

BThe profitable

CCritical-to-Quality

DThe majority of the

Show Suggested Answer

Suggested Answer: C

by Tarra at Apr 20, 2024, 01:26 PM

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Kirk

1 days ago

Ha! 'The majority of the' - what does that even mean? Sounds like a cop-out answer to me.

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Peggie

3 days ago

I'm not sure about the 'at least 6' option. That sounds a bit arbitrary. The 'profitable' one is just weird - I don't think that's what Voice of the Customer is about.

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Alpha

8 days ago

I'm not sure, but C) Critical-to-Quality seems like the most logical choice for determining important attributes.

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Lynda

9 days ago

C) Critical-to-Quality seems like the obvious choice here. Voice of the Customer is all about identifying the key requirements from the customer's perspective.

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Vi

11 days ago

I agree with Lenita, C) Critical-to-Quality makes sense for Voice of the Customer.

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Lenita

15 days ago

I think the answer is C) Critical-to-Quality.

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