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ASQ Exam CSQE Topic 2 Question 4 Discussion
Topic #: 2
Which of the following organizational benefits is associated with increased satisfaction among external stakeholders?
Increased satisfaction among external stakeholders, such as customers, investors, and partners, has a direct impact on the organization's long-term success and sustainability. This is because:
Customer Loyalty: Satisfied customers are more likely to remain loyal, make repeat purchases, and recommend the organization to others.
Investor Confidence: Satisfied stakeholders, including investors, tend to have more confidence in the organization's management and future prospects, leading to increased investment and support.
Partnerships and Collaborations: Positive relationships with external stakeholders foster better business partnerships and collaborations, which can lead to new opportunities and growth.
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