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ASQ CQA Exam - Topic 9 Question 58 Discussion

Actual exam question for ASQ's CQA exam
Question #: 58
Topic #: 9
[All CQA Questions]

A quality audit contributes to improvement of the quality of a company's products and services by

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Suggested Answer: A

by Britt at Sep 20, 2022, 12:31 PM

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Crista
4 months ago
Definitely! It’s all about making things better for the customers.
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Willie
4 months ago
Wait, can a quality audit really improve customer satisfaction?
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Winifred
4 months ago
I think suggesting ways to improve performance is the most valuable part.
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Paris
4 months ago
Totally agree! Corrective action is key for improvement.
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Lavonne
4 months ago
A quality audit really helps in identifying under-performers.
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Dorothy
5 months ago
I feel like identifying under-performers is important, but it seems like the audit's main goal is more about overall improvement, right?
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Jamal
5 months ago
I'm a bit confused about whether improving customer satisfaction is a direct result of a quality audit or just a side effect.
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Cecil
5 months ago
I remember practicing a question similar to this, and I think suggesting ways to improve performance was a key part of it.
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Mozelle
5 months ago
I think a quality audit mainly helps by identifying the need for corrective action, but I'm not entirely sure if that's the best answer.
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Marylyn
5 months ago
Hmm, I'm not totally sure about this one. I know RIPE NCC is the regional internet registry for Europe, but I'm not 100% confident that's the only correct answer. I might need to double-check a few details before selecting my final answer.
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Buffy
5 months ago
Hmm, I'm a bit unsure about this one. The Visualforce page option (A) seems like it could work, but I'm not sure if that's considered a "declarative" approach. I'll have to think this through carefully.
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Dorothy
5 months ago
I think the answer is B. Net income seems to be the term that describes total net sales minus total expenses.
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Mirta
5 months ago
Okay, let's see here. The company wants flexibility and scalability, so I'm thinking a multi-site, multi-zone solution might be the way to go.
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Ligia
9 months ago
The quality auditor must have a keen eye for detail, or else they'll be 'auditing' for trouble!
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Ora
9 months ago
I heard the quality auditor is also an undercover comedian. Their punch lines really audit-ience's attention!
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Gladys
9 months ago
D) improving customer satisfaction
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Mike
9 months ago
C) suggesting ways to improve performance
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Milly
9 months ago
B) identifying the need for corrective action
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Deeanna
9 months ago
A) identifying under-performers
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Chaya
9 months ago
Option D is tempting, but I don't think that's the primary goal of a quality audit. It's more about improving internal processes rather than customer satisfaction.
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Lawrence
9 months ago
I'm going with Option C. A quality audit should provide specific recommendations on how to enhance performance, not just point out the problems.
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Lyndia
10 months ago
I agree with Gerald. A quality audit is all about finding issues and making necessary improvements, not just identifying underperformers.
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Candida
8 months ago
And ultimately, it leads to improving customer satisfaction.
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Nikita
9 months ago
Yes, it also suggests ways to improve performance.
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Muriel
9 months ago
I think a quality audit helps in identifying the need for corrective action.
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Gerald
10 months ago
Option B seems to be the best choice here. A quality audit helps identify areas that need corrective action to improve the overall quality.
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Blossom
9 months ago
Identifying areas for improvement is essential for maintaining customer satisfaction.
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Yuki
9 months ago
Corrective action is key to enhancing the quality of products and services.
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Hortencia
10 months ago
I agree, option B is crucial for making necessary improvements.
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Kayleigh
11 months ago
I believe a quality audit is important for improving customer satisfaction as well.
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Glendora
11 months ago
I agree with Lauran, but I also think it suggests ways to improve performance.
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Lauran
11 months ago
I think a quality audit helps by identifying under-performers.
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