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ASQ CQA Exam - Topic 9 Question 58 Discussion

Posted by Britt on Sep 20, 2022 at 12:31 PM

A quality audit contributes to improvement of the quality of a company's products and services by

Suggested Answer: A

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32 comments · newest first
CR
Crista 11 months ago
Definitely! It’s all about making things better for the customers.
WI
Willie 11 months ago
Wait, can a quality audit really improve customer satisfaction?
WI
Winifred 12 months ago
I think suggesting ways to improve performance is the most valuable part.
PA
Paris 12 months ago
Totally agree! Corrective action is key for improvement.
LA
Lavonne 12 months ago
A quality audit really helps in identifying under-performers.
DO
Dorothy 1 year ago
I feel like identifying under-performers is important, but it seems like the audit's main goal is more about overall improvement, right?
JA
Jamal 1 year ago
I'm a bit confused about whether improving customer satisfaction is a direct result of a quality audit or just a side effect.
CE
Cecil 1 year ago
I remember practicing a question similar to this, and I think suggesting ways to improve performance was a key part of it.
MO
Mozelle 1 year ago
I think a quality audit mainly helps by identifying the need for corrective action, but I'm not entirely sure if that's the best answer.
MA
Marylyn 1 year ago
Hmm, I'm not totally sure about this one. I know RIPE NCC is the regional internet registry for Europe, but I'm not 100% confident that's the only correct answer. I might need to double-check a few details before selecting my final answer.
BU
Buffy 1 year ago
Hmm, I'm a bit unsure about this one. The Visualforce page option (A) seems like it could work, but I'm not sure if that's considered a "declarative" approach. I'll have to think this through carefully.
DO
Dorothy 1 year ago
I think the answer is B. Net income seems to be the term that describes total net sales minus total expenses.
MI
Mirta 1 year ago
Okay, let's see here. The company wants flexibility and scalability, so I'm thinking a multi-site, multi-zone solution might be the way to go.
LI
Ligia 1 year ago
The quality auditor must have a keen eye for detail, or else they'll be 'auditing' for trouble!
OR
Ora 1 year ago
I heard the quality auditor is also an undercover comedian. Their punch lines really audit-ience's attention!
GL
Gladys 1 year ago
↳ replying to Ora
D) improving customer satisfaction
MI
Mike 1 year ago
↳ replying to Ora
C) suggesting ways to improve performance
MI
Milly 1 year ago
↳ replying to Ora
B) identifying the need for corrective action
DE
Deeanna 1 year ago
↳ replying to Ora
A) identifying under-performers
CH
Chaya 1 year ago
Option D is tempting, but I don't think that's the primary goal of a quality audit. It's more about improving internal processes rather than customer satisfaction.
LA
Lawrence 1 year ago
I'm going with Option C. A quality audit should provide specific recommendations on how to enhance performance, not just point out the problems.
LY
Lyndia 1 year ago
I agree with Gerald. A quality audit is all about finding issues and making necessary improvements, not just identifying underperformers.
CA
Candida 1 year ago
↳ replying to Lyndia
And ultimately, it leads to improving customer satisfaction.
NI
Nikita 1 year ago
↳ replying to Lyndia
Yes, it also suggests ways to improve performance.
MU
Muriel 1 year ago
↳ replying to Lyndia
I think a quality audit helps in identifying the need for corrective action.
GE
Gerald 1 year ago
Option B seems to be the best choice here. A quality audit helps identify areas that need corrective action to improve the overall quality.
BL
Blossom 1 year ago
↳ replying to Gerald
Identifying areas for improvement is essential for maintaining customer satisfaction.
YU
Yuki 1 year ago
↳ replying to Gerald
Corrective action is key to enhancing the quality of products and services.
HO
Hortencia 1 year ago
↳ replying to Gerald
I agree, option B is crucial for making necessary improvements.
KA
Kayleigh 2 years ago
I believe a quality audit is important for improving customer satisfaction as well.
GL
Glendora 2 years ago
I agree with Lauran, but I also think it suggests ways to improve performance.
LA
Lauran 2 years ago
I think a quality audit helps by identifying under-performers.
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