Which of the following conclusions can be made by an auditor who observes that statistical process control (SPC) charts posted near operator workstations are done correctly and are regularly completed throughout the plant?
Haha, I bet the auditor is going to have a field day with these SPC charts. Might as well just put a big neon sign that says 'We're trying really hard, I promise!'
C is the way to go here. Those SPC charts require a lot of training to use correctly, so the fact that they're being filled out properly tells me the shop floor staff are well-trained.
I'm going with B. If the charts are being used properly, it means the processes are constantly being monitored and tweaked. That's a surefire sign of continuous improvement.
Hmm, I'd say the correct answer is A. Those SPC charts are a clear sign that management is committed to quality. It's a good indicator that they're invested in continuous improvement.
I believe the answer could also be B) Processes are being improved continually. Regular completion of SPC charts indicates a focus on process improvement.
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