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What action should an auditor take if an auditee responds to a procedural noncompliance by stating that the procedure conflicts with a written company policy?
Suggested Answer: D
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4 comments · newest first
BR
Brandon
38 minutes ago
I vaguely recall that notifying the auditee to comply might not be the best option if there's a legitimate conflict. Requesting resolution seems more appropriate.
HE
Helene
5 days ago
I’m a bit uncertain here. I thought we were supposed to ensure compliance, but if there's a conflict, maybe we shouldn't just ignore it?
FE
Felice
10 days ago
I think we practiced a similar question where the auditor had to address conflicting documents. I feel like requesting resolution makes the most sense.
IL
Iluminada
16 days ago
I remember discussing how conflicts between procedures and policies can complicate audits, but I'm not sure if we should just close the request or ask for resolution.