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Complaints have been received regarding a telephone voice-mail system being full and prohibiting new callers from leaving messages.
'Which of the following types of teams should be chartered to address the voice-mail issue?
Suggested Answer: D
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12 comments · newest first
LA
Lavina
3 days ago
Management won't solve it quickly. They need to delegate.
MA
Margurite
8 days ago
Agreed! A Work team might get sidetracked with other tasks.
MA
Makeda
13 days ago
I think a Problem solving team is best. They can focus on the issue directly.
LA
Laurel
18 days ago
A virtual team might not be effective for this kind of issue.
LE
Leslie
23 days ago
Management should definitely be involved too, they need to know!
LE
Lera
28 days ago
Isn't it surprising that a voicemail system can still be full in 2023?
VI
Vivan
1 month ago
I disagree, a problem-solving team could tackle it faster.
AN
Annabelle
1 month ago
Sounds like a work team would be best for this.
PE
Peter
1 month ago
I'm a bit confused about the virtual team option. Would that even apply here since it's a technical issue with a physical system?
LA
Laurel
2 months ago
I think we practiced a question similar to this, and I leaned towards management teams for strategic issues, but this seems more operational.
LA
Laticia
2 months ago
I'm not entirely sure, but I feel like a work team could also be effective since they might have the ongoing responsibility for the voice-mail system.
AL
Aleshia
2 months ago
I remember discussing different team types in class, and I think a problem-solving team might be the best fit for this issue.