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The primary benefit of retaining customers is
Suggested Answer: D
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12 comments · newest first
VA
Valentine
2 months ago
But what about A? Fewer defects could help retain customers too.
RO
Robt
2 months ago
I agree, C makes sense. Happy customers buy more!
VA
Val
2 months ago
I think C is the best choice. More sales means more profit.
NA
Nadine
2 months ago
Not convinced, can we really say that’s the primary benefit?
PH
Phil
2 months ago
Totally agree with C, retaining customers boosts revenue!
AR
Arlette
2 months ago
Wait, are we sure about A? Supplier defects seem unrelated.
NO
Noah
3 months ago
I think D makes sense too, higher expectations can drive loyalty.
QU
Quentin
3 months ago
Definitely C, more sales is key!
VE
Venita
3 months ago
I feel like the answer might be C, but I also recall something about market expectations being important too.
JE
Jeannetta
3 months ago
I’m a bit confused because I thought retaining customers also helped with processing time. Is that B?
AL
Alonso
3 months ago
I remember a practice question that mentioned customer retention leading to increased sales, so I’m leaning towards C.
SU
Sunny
4 months ago
I think the primary benefit is definitely related to sales, but I'm not sure if it's C or D.