MENU
Which of the following methods is used to listen to customers to learn exactly what they want and then, using a logical system, determine how best to fulfill those needs with available resources?
Suggested Answer: D
Get Premium CMQ-OE Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
28 comments · newest first
JE
Jean
10 months ago
Surprised that people think D is the answer, I thought it was A!
RE
Reta
11 months ago
I thought quality control was more about checking things after they're done.
ME
Meghann
11 months ago
Wait, isn't quality planning also relevant?
TH
Theron
11 months ago
Totally agree, D is the right choice!
TY
Tyra
11 months ago
I think it's D, quality function deployment.
LY
Lyndia
12 months ago
I practiced a question like this, and I feel like Quality function deployment was the answer, but I could be wrong.
LU
Luisa
12 months ago
Quality control seems more about checking products after they're made, not really about listening to customers.
FL
Florinda
12 months ago
I'm not entirely sure, but I remember something about quality planning and analysis being related to gathering customer feedback.
JA
James
1 year ago
I think this might be about understanding customer needs, so maybe it's Quality function deployment?
VO
Vonda
1 year ago
This seems like a tricky question. I'm leaning towards D. Quality function deployment, since that sounds the most focused on the customer's perspective. But I'm not 100% confident, so I'll need to review my notes before selecting an answer.
EL
Elenora
1 year ago
Okay, let me see if I can break this down. Quality planning and analysis is about setting quality goals, quality control is about inspecting and testing, and quality assurance is about having systems in place to ensure quality. Based on that, I think the answer is D. Quality function deployment, since that's the one focused on understanding customer needs.
LY
Lynsey
1 year ago
Hmm, I'm a bit unsure about this one. The options seem to be describing different quality management approaches, but I'm not totally clear on the differences between them. I'll need to think this through carefully before selecting an answer.
LE
Lemuel
1 year ago
I think this question is asking about a specific quality management method that focuses on understanding customer needs and then designing products/services to meet those needs. I'm pretty confident that the answer is D. Quality function deployment.
KI
King
1 year ago
Wait, what's this about the utlrp.sql script? I don't recall seeing that in the upgrade documentation. I'll need to research that further.
MA
Malika
1 year ago
This seems like a straightforward data inventory question. I'll focus on collecting information about the data location and data policies, as those seem most relevant.
SH
Sharmaine
1 year ago
Hmm, I know it's not just about job title, but actual job duties. Percentage of time spent on exempt-level tasks seems key here.
RU
Ruth
1 year ago
Hmm, I'm not sure about this one. Changing the optimizer or learning rate could also help, but I'm leaning towards reducing the batch size as the safest option.
DA
Dannette
2 years ago
I see your point, David, but I still think D) Quality function deployment is the best method for listening to customers.
MI
Mickie
2 years ago
I think the answer is A) Quality planning and analysis because it involves analyzing customer needs.
RO
Roxane
2 years ago
That's true, but quality function deployment is specifically designed for that purpose.
WE
Weldon
2 years ago
But isn't quality planning and analysis also important in understanding customer needs?
DA
Dannette
2 years ago
I agree with Quality function deployment involves listening to customers and determining how to fulfill their needs.
RO
Roxane
2 years ago
I think the answer is D) Quality function deployment.
LI
Lisbeth
2 years ago
Interesting, so it's about planning and analyzing to meet customer needs.
AN
Anglea
2 years ago
A) Quality planning and analysis
LU
Lucy
2 years ago
And then, using a logical system, determine how best to fulfill those needs with available resources?
LA
Laquanda
2 years ago
D) Quality function deployment
LI
Lisbeth
2 years ago
Which of the following methods is used to listen to customers to learn exactly what they want?