ASQ Exam CMQ-OE Topic 4 Question 46 Discussion

Actual exam question for ASQ's CMQ-OE exam

Question #: 46
Topic #: 4

[All CMQ-OE Questions]

The first step to delivering outstanding service is the development of a service

Aquality guarantee

Bstrategy

Corganizational structure

Dprocedure manual

Show Suggested Answer

Suggested Answer: D

by Donette at May 30, 2023, 05:07 PM

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2 days ago

I believe it's important to have a quality guarantee in place as well to ensure consistency.

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3 days ago

I agree with you, Jeannine. A strategy sets the direction for delivering outstanding service.

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6 days ago

I think the first step is developing a service strategy.

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9 days ago

I believe it could also be D) procedure manual, as having clear procedures in place can ensure consistency in service delivery.

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11 days ago

I agree with Elvera, having a clear strategy is crucial for delivering outstanding service.

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14 days ago

I think the answer is B) strategy.

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