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In a customer-driven company, one of the key roles of the sales function should be to
Suggested Answer: C
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17 comments · newest first
GL
Glen
22 days ago
Exactly! It's all about the customer experience.
JE
Jeff
28 days ago
D feels less relevant. Sales should focus on customers.
TR
Tracie
1 month ago
True, A is more about product development.
SE
Selma
1 month ago
A is interesting, but not the main focus here.
GL
Glen
1 month ago
Definitely C. Long-term relationships matter.
DA
Dalene
2 months ago
C makes sense too. Retention is key for growth.
JE
Jeff
2 months ago
I agree, B is essential. Happy customers stay loyal.
TR
Tracie
2 months ago
I think B is the best choice. Resolving complaints is crucial.
JE
Jessenia
2 months ago
Agreed, C is the way to go for long-term success!
LO
Loreta
2 months ago
Wait, introducing customers to execs? Really? That seems odd.
VO
Von
2 months ago
A is interesting, but isn't that more for R&D?
MO
Moon
3 months ago
I think C is super important too, gotta keep them coming back!
CO
Coral
3 months ago
Definitely B, resolving complaints is crucial!
TA
Tawna
3 months ago
Introducing new customers to management sounds important, but I wonder if that's really the main focus of sales. I might go with C as well.
SH
Shakira
3 months ago
I feel like option A is less likely since design ideas usually come from product teams, not sales. But I could be wrong!
LA
Lachelle
3 months ago
I'm not entirely sure, but I remember a practice question that emphasized resolving customer complaints as a key sales role, which makes me think option B could be right.
CA
Casie
4 months ago
I think the sales function is really about building relationships, so I might lean towards option C for long-term retention.