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When a quality manager develops a long-term strategy for quality within an organization, winch of the following is the first step?
Suggested Answer: B
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4 comments · newest first
ME
Meghann
39 minutes ago
I’m leaning towards developing the quality mission statement as well, but I wonder if assigning staff might come before that in some cases.
DO
Dorsey
5 days ago
I feel like interviewing line personnel could be important for gathering insights, but I don't think it's the very first step.
AS
Ashlyn
10 days ago
I remember a practice question where we had to establish benchmarks first, but that feels more like a later step in the process.
LE
Leslie
16 days ago
I think the first step might be developing the quality mission statement, but I'm not entirely sure. It seems like a foundational element.