ASQ CMQ-OE Exam - Topic 1 Question 10 Discussion
A modification of Lewin's unfreezing-moving-refreezing model may provide support for change. According to this model there are following ways to reduce change resistance Except:
B) Understand the impact of change to intellectual property
A) Understand the emotional impact of change
C) Be consistent in responding to resistance
D) Be flexible, be patient and be supportive
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