ASHRM CPHRM Exam - Topic 4 Question 4 Discussion

Actual exam question for ASHRM's CPHRM exam

Question #: 4
Topic #: 4

[All CPHRM Questions]

What are the four elements of the SBAR situational briefing model?

ASituation, Behavior, Action, Result

BSituation, Background, Assessment, Recommendation

CSummary, Background, Action, Review

DScene, Background, Assessment, Response

Show Suggested Answer

Suggested Answer: B

SBAR is a standardized communication framework used to reduce preventable harm caused by incomplete, unclear, or delayed clinical communication---especially during handoffs, escalations, and urgent updates. The four elements are Situation (what is happening now), Background (clinical context and relevant history), Assessment (what you think the problem is based on data), and Recommendation (what you need/request as the next step). By forcing concise structure, SBAR improves shared situational awareness, supports early recognition of deterioration, and reduces ambiguity (''hinting and hoping''). From a risk management standpoint, SBAR strengthens frontline reliability, decreases communication-related sentinel events, and supports defensible care by demonstrating a consistent escalation process. It also aligns with patient safety objectives: clearer teamwork, faster response to clinical changes, and fewer omissions during transitions of care.

by Gail at Mar 08, 2026, 05:42 PM

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2 months ago

I think the SBAR model has something to do with communication in healthcare, but I'm not sure about the exact elements.

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