I'm a little confused by the wording of the question. Is the requirement to automatically re-assign the case to the next queue, or to just notify someone that the SLA has been breached? I want to make sure I understand the exact requirement before selecting an answer.
Ah, I see now. Option D is the correct answer. When using "node" mode, the loadbalancing is done based on the node's address information, not the member's. That makes sense and is a good thing to know for this exam.
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