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A service profile may indicate that different service capabilities are assigned to different service custodians.
Suggested Answer: A
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13 comments · newest first
AL
Alison
11 months ago
False, I believe all capabilities are centralized under one service custodian.
CO
Cordie
12 months ago
Wait, really? I didn't know that was how it worked!
GE
Gerald
12 months ago
Totally agree, it makes sense to have specialized roles.
CA
Catalina
1 year ago
I thought it was all managed by one custodian.
SH
Sheridan
1 year ago
That's definitely true! Different custodians handle different capabilities.
DY
Dyan
1 year ago
I remember discussing how service profiles can assign different capabilities, so I would lean towards true.
MA
Maia
1 year ago
I feel like this might be false, but I can't recall the exact details from my notes.
OL
Olga
1 year ago
I'm not entirely sure, but I remember a practice question about service capabilities that suggested they could vary by custodian.
JE
Jennie
1 year ago
I think it's true because service profiles often define roles and responsibilities for custodians.
AN
Annett
1 year ago
I think I know how to do this, but I want to double-check my work. Better safe than sorry on the exam!
AN
Andra
1 year ago
A call queue and an auto attendant, that's my guess. The question mentions bypassing menu options, so the auto attendant seems like the obvious choice. And the call queue will handle the greeting and hold music.
NO
Novella
1 year ago
Okay, I think I've got this. Maintaining the integrity of the application is key, so I'm going to go with option B.
IS
Isaiah
1 year ago
This question seems pretty straightforward. I think the key benefits of zones are managing multiple locations without multiple databases, reducing site dependency on the site database, and lowering administrative overhead.