Okay, I've read the question a few times now. I'm pretty sure the answer involves adding the button in the home area, the form, or an associated view for the Account entity. I'll need to double-check the details, but I think I have a good handle on the overall approach.
I'm a little confused by this question. Is the Project Liaison the only point of contact, or just the primary one? I'll have to re-read the question to make sure I understand it fully.
Lucy
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