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APICS CTSC Exam - Topic 1 Question 40 Discussion

To set improvement priorities, the first step is to:
A) build a solid case for change.
B) ensure the solutions are scalable.
C) develop an organizational mapping.
D) have senior management's agreement.

APICS CTSC Exam - Topic 1 Question 40 Discussion

Actual exam question for APICS's CTSC exam
Question #: 40
Topic #: 1
[All CTSC Questions]

To set improvement priorities, the first step is to:

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Suggested Answer: A

According to the ASCM, the first step in setting improvement priorities for supply chain transformation is to create a business case for change1. This involves highlighting how improvements in the supply chain processes will enable the organization to achieve its strategic goals, such as increasing customer satisfaction, reducing costs, enhancing sustainability, and gaining competitive advantage1. The business case for change should also calculate the improvement potential by using quantifiable business and supply chain metrics, such as revenue, profitability, service level, inventory, and carbon footprint1. Moreover, the business case for change should guarantee cross-functional engagement by involving key stakeholders from different functions and levels of the organization, such as sales, marketing, finance, operations, and senior management1. By creating a solid business case for change, the organization can justify the need for supply chain transformation, secure the necessary resources and support, and align the improvement priorities with the business objectives1.


by Tricia at Aug 03, 2025, 10:06 AM

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Micheline
7 months ago
Senior management's agreement is key, but it shouldn't be the first step.
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Azalee
7 months ago
Wait, is that really the first step? Seems like a lot to tackle.
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Theodora
7 months ago
Organizational mapping should come first, right?
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France
7 months ago
Totally agree, without that, nothing else matters!
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Anglea
7 months ago
I think building a solid case for change is crucial.
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Elfriede
8 months ago
I feel like ensuring the solutions are scalable is important, but it might not be the first thing to do. I need to think this through more.
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Eden
8 months ago
Developing an organizational mapping sounds familiar, but I can't recall if it's the very first step. Maybe it comes later?
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Celestina
8 months ago
I remember a practice question where we discussed the importance of having senior management's agreement. That might be crucial too.
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Lenna
8 months ago
I think the first step is to build a solid case for change, but I'm not entirely sure. It seems like a logical starting point.
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Lai
9 months ago
Having senior management's agreement is crucial, but I think that comes a bit later in the process. The first step is really about assessing the current state and making the case for change.
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Wei
9 months ago
Building a solid case for change seems like the logical first step to me. You need to justify why improvements are needed before you can move forward.
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Tamekia
9 months ago
Hmm, I'm a bit unsure about this one. I'll need to think it through and consider the context of the question. Hopefully, I can eliminate a couple of options.
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Isadora
9 months ago
This seems like a straightforward question about setting improvement priorities. I'll carefully read through the options and think about the logical first step.
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Jolanda
9 months ago
D seems like the right choice to me. You need senior management's agreement to drive real change.
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Gracia
11 months ago
I think the answer is A. Building a solid case for change is key to setting improvement priorities.
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Tresa
10 months ago
I agree, building a solid case for change is crucial.
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Herminia
11 months ago
A) build a solid case for change.
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