I recall a practice question where we talked about scope and its role in defining requirements, but I can't remember if it directly relates to meeting specifications.
Behavior-based, got it. I'll need to come up with a specific situation where I worked with a difficult customer and describe how I resolved it. Shouldn't be too hard, I've had my fair share of those experiences.
Definitely agree with Ressie on that. First priority should be setting up clear communication so everyone's on the same page. Then we can start exploring mitigation options.
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