I think option B makes sense because discussing past crises can help identify what changes are needed. But I'm not entirely sure if it's the first step.
Using consultants could be helpful, but I'm not sure that's the most "effective process" to start with. Seems like that would come later in the process, after you've already identified the key issues and opportunities.
Refreshing the corporate strategy seems like the most logical first step to me. You need to make sure your overall direction is aligned with the current market realities before you can really drive meaningful change.
Hmm, I'm a bit torn on this one. Reviewing financial metrics could also be important, but I'm not sure if that's the most "meaningful" starting point for creating change. I'll have to think this through a bit more.
I think the key here is to focus on identifying and discussing a past crisis, potential crisis, or major opportunities. That seems to be the core of what the question is asking for.
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