Wait, are we actually supposed to fulfill these customer promises? I was just going to wing it and see what happens. But I guess a sales and operations planning process is the way to go.
Finished-goods safety stock? What is this, a game of Tetris? I think I'll go with the sales and operations planning process. At least that sounds like it has a plan.
Procedures for managing abnormal demand? Seriously? That's like trying to catch lightning in a bottle. I'll take the sales and operations planning process any day.
Hoa
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