We have observed the inventory system does not handle plastic parts well." What should be added to the problem statement to make it more useful?
A problem statement is a concise description of an issue to be addressed or a condition to be improved upon. It identifies the gap between the current state and the desired state of a process or a system. A good problem statement should include measurements that help describe the problem, such as the magnitude, frequency, location, and impact of the problem. These measurements can help quantify the problem and provide a baseline for improvement. The other options are not essential for a problem statement, but rather for the subsequent steps of problem-solving, such as selecting tools, forming teams, and assigning responsibilities. Reference:
* [CPIM Part 2 - Section B - Topic 1 - Quality and Continuous Improvement]
* How to Write a Problem Statement
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