Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

American Bankers Association Exam CRCM Topic 9 Question 72 Discussion

Actual exam question for American Bankers Association's CRCM exam
Question #: 72
Topic #: 9
[All CRCM Questions]

Bank A offers safe deposit services in a vault area that contains a door too narrow for wheelchair passage. The bank cannot widen the door because of the vault construction. Therefore, when a customer in a wheelchair needs access to a safe deposit box the customer cannot enter the vault. The bank provides viewing rooms for all safe deposit customers, and one of these rooms has a door wide enough for a disabled customer to enter. Which of the following must the bank do to provide safe deposit box service to wheelchair customers?

Show Suggested Answer Hide Answer
Suggested Answer: D

by An at Jul 26, 2023, 10:17 PM

Limited Time Offer

25%

Off

Get Premium CRCM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Shelton
24 days ago
Option A - remove the old vault and install a new one? Sounds like a lot of effort and expense just to accommodate a few customers. They should just go with the easier option.
upvoted 0 times
...
Raylene
25 days ago
As a wheelchair user myself, I can tell you that Option D is the only acceptable solution. The bank needs to think outside the box and make it work for everyone.
upvoted 0 times
Loren
4 days ago
Absolutely, it's all about inclusivity and making sure everyone has equal access to services.
upvoted 0 times
...
Deandrea
9 days ago
I agree, it's important for businesses to accommodate all customers, regardless of their physical abilities.
upvoted 0 times
...
Erasmo
16 days ago
Option D is definitely the best solution. The bank should bring the safe deposit box to the customer for accessibility.
upvoted 0 times
...
...
Cristal
1 months ago
Option C is just ridiculous. Requiring wheelchair customers to be accompanied by a walking individual? That's not inclusive at all.
upvoted 0 times
Dorathy
29 days ago
I agree, it's important for businesses to provide equal access to all customers, regardless of their physical abilities.
upvoted 0 times
...
Trina
1 months ago
Option C is definitely not inclusive. Wheelchair customers should have independent access to their safe deposit boxes.
upvoted 0 times
...
...
Caitlin
2 months ago
I agree, Option D is the way to go. The bank has a responsibility to provide equal access to all customers, even if the vault itself is not wheelchair-friendly.
upvoted 0 times
Cammy
20 days ago
I agree, it's important for the bank to accommodate all customers, regardless of their physical abilities.
upvoted 0 times
...
Gladis
1 months ago
Option D is definitely the best solution. It ensures that wheelchair customers can still access their safe deposit boxes.
upvoted 0 times
...
...
Weldon
2 months ago
But wouldn't it be better to construct an alternative facility for wheelchair customers?
upvoted 0 times
...
Gayla
2 months ago
I agree with Xuan. It's the most practical solution given the vault constraints.
upvoted 0 times
...
Erasmo
2 months ago
Option D seems like the most reasonable solution. The bank should make accommodations for wheelchair customers by bringing the safe deposit box to them in an accessible area.
upvoted 0 times
Kris
8 days ago
It might be more work, but it's important to provide equal access to all customers.
upvoted 0 times
...
Buck
9 days ago
But wouldn't it be a hassle for the bank to bring each box to the customer?
upvoted 0 times
...
Barbra
21 days ago
I agree, it would be the most convenient for wheelchair customers.
upvoted 0 times
...
Eleonore
23 days ago
Option D seems like the most reasonable solution.
upvoted 0 times
...
...
Xuan
2 months ago
I think the bank should bring the safe deposit box to the customer.
upvoted 0 times
...

Save Cancel