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American Bankers Association Exam CRCM Topic 7 Question 69 Discussion

Actual exam question for American Bankers Association's CRCM exam
Question #: 69
Topic #: 7
[All CRCM Questions]

A bank received a signed letter criticizing its performance in meeting the credit needs of the community, but not adversely reflecting upon any individual bank employee's reputation. What must the bank do with this letter?

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Suggested Answer: B

Contribute your Thoughts:

Erasmo
3 days ago
D, definitely. The bank needs to respond to the letter within 10 business days. That's the professional thing to do.
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Clarinda
9 days ago
I believe the bank should also retain it in the CRA public comment file for transparency.
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Buck
9 days ago
Hmm, I think the correct answer is C. Retaining the letter in the CRA public comment file seems like the logical step to take here.
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Corrie
14 days ago
I agree with Iraida, the board needs to discuss it and take action.
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Iraida
17 days ago
I think the bank should have it reviewed by the board of directors.
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