I feel like workflow is definitely related to automation, but I also recall that systems integration can help connect different processes. It’s tough to choose!
Routing seems more about directing tasks rather than automating the review process. I’m leaning towards systems integration, but I’m not completely confident.
Okay, I think I've got this. The organization wants to partner with other businesses, so they'll need APIs to connect their systems and share data. That way, customers can earn points across multiple stores. Option D sounds like the best answer.
A sounds right about controlling utilization first, but did we actually study the specifics on retainer agreements? I think I need to double-check that.
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