Ah, I think I've got it! Investigation and knowledge management are the two key elements of case management that this question is asking about. Time to mark those down.
I'm a bit unsure about this one. I know case management involves tracking and managing cases, but I'm not sure how the specific options relate to that. I'll have to make an educated guess.
I'm pretty confident that investigation and incident management are the right answers here. Those seem like core components of effective case management.
Okay, let's see. Investigation and incident management seem like they could be related to case management, but I'm not sure about the other options. I'll have to read the question more closely.
Graham
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