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AHLEI Exam CHA Topic 5 Question 58 Discussion

Actual exam question for AHLEI's Certified Hotel Administrator exam
Question #: 58
Topic #: 5
[All Certified Hotel Administrator Questions]

which department in a hotel is responsible for taking care of routine physical management?

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Suggested Answer: D

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What about Front Desk? They're kind of the face of the hotel, so couldn't they be considered responsible for the physical management as well?
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Nadine
2 days ago
Exactly, Housekeeping is the umbrella term here. It's the department that's responsible for the overall upkeep and maintenance of the hotel's physical environment.
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Slyvia
3 days ago
Nah, Cleaning is more of a subset of Housekeeping. Housekeeping oversees the entire physical management of the hotel, including cleaning, maintenance, and restocking supplies.
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Chaya
4 days ago
Hmm, I'm not so sure. What about Cleaning? Couldn't that be an option too? They're the ones who actually do the cleaning, right?
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Lizette
6 days ago
I agree with Carey. Housekeeping is definitely the right answer. They're the ones who make sure everything is clean, tidy, and in working order on a daily basis.
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Carey
8 days ago
This is a pretty straightforward question. The obvious answer here is C) Housekeeping. They're responsible for the routine physical management and maintenance of the hotel rooms and common areas.
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