Discuss AGA GFMC Exam Topic 4 Question 7

Business process re-engineering typically addresses all of the following EXCEPT the

Akey processes.

Bhuman environment.

Corganizational mission.

Dtechnical environment.

Suggested Answer: C

Business Process Re-Engineering (BPR):

BPR focuses on redesigning key processes to achieve dramatic improvements in efficiency, effectiveness, and performance.

It typically involves addressing technical systems, human factors, and process workflows, but it does not involve redefining the organization's mission, which is a strategic activity outside the scope of BPR.

Explanation of Answer Choices:

A . Key processes: Incorrect. Key processes are the primary focus of BPR.

B . Human environment: Incorrect. BPR often addresses human factors, such as roles and responsibilities.

C . Organizational mission: Correct. The mission is a strategic element and not typically redefined as part of process re-engineering.

D . Technical environment: Incorrect. BPR often involves rethinking technical systems and workflows.

Hammer & Champy, Reengineering the Corporation: A Manifesto for Business Revolution.

GAO, Business Process Re-Engineering for Government Efficiency.

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26 comments · newest first

Aliza 10 months ago

Totally agree, it’s all about key processes!

Jeannetta 10 months ago

Really? I’m surprised B isn’t part of it!

Rodney 10 months ago

I thought it included the human environment too?

Roosevelt 10 months ago

C is the right answer, it’s about processes, not mission.

Eden 11 months ago

B is definitely not a focus in BPR.

Izetta 11 months ago

I'm a bit confused about this one. I thought BPR could involve the technical environment, but now I'm questioning if it really focuses on the human environment instead.

Ryann 11 months ago

I feel like we had a practice question about this, and it was clear that BPR aligns more with organizational missions than with the human aspect.

Louis 11 months ago

I think it was mentioned in class that BPR usually targets key processes and technical environments, so maybe the human environment is the odd one out here?

Ciara 12 months ago

I remember that business process re-engineering focuses on improving efficiency, but I'm not sure if it really addresses the human environment directly.

Felicidad 12 months ago

Ah, I see what they're getting at here. Business process re-engineering is focused on the operational side of things, not the overall organizational mission. I'm pretty confident that C is the right answer.

Aimee 12 months ago

I'm a little confused on this one. I know business process re-engineering is about streamlining and optimizing processes, but I'm not sure what the "except" part is getting at. I'll have to think about this a bit more.

Titus 1 year ago

Okay, let me think this through. The key processes, human environment, and technical environment are all important parts of business process re-engineering, so the answer must be something else. I'm going to go with C, organizational mission.

France 1 year ago

Hmm, this seems like a tricky one. Business process re-engineering is all about improving efficiency, so I'm guessing the answer has to do with something that's not typically addressed in that process.

Margarett 1 year ago

C is the answer. Organizational mission is the core of any business process, so that can't be the exception.

Bette 1 year ago

↳ replying to Margarett

Can't overlook the human factors either!

Darell 1 year ago

↳ replying to Margarett

I thought C was essential too.

Corazon 1 year ago

↳ replying to Margarett

Totally agree, the mission drives everything.

Rex 1 year ago

↳ replying to Margarett

A and D are important, but C stands out.

Tamesha 1 year ago

Definitely D. The technical environment is an integral part of business process re-engineering, so that can't be the exception.

Yuriko 1 year ago

↳ replying to Tamesha

B) human environment.

Eliseo 1 year ago

↳ replying to Tamesha

A) key processes.

Carmen 1 year ago

I think the answer is C) organizational mission.

Carlota 1 year ago

I think the answer is B. Business process re-engineering focuses on improving the key processes, not the human environment.

Carisa 1 year ago

↳ replying to Carlota

C) organizational mission.

Ty 1 year ago

↳ replying to Carlota

B) human environment.

Allene 1 year ago

↳ replying to Carlota

A) key processes.

AGA GFMC Exam - Topic 4 Question 7 Discussion